Part-Time UX Designer (10-20 Hours/Week)

Do you communicate complex ideas with clarity, precision, and efficiency? Do you obsess over creating intuitive, beautiful, and highly functional user experiences? Are you passionate about designing SaaS products that truly help users achieve their goals? If so, we want to hear from you!

HelpSite is a simple, modern knowledge base platform that helps businesses create searchable FAQs and internal documentation. While we’ve been running profitably for years, we’re now investing in a full UI/UX refresh to modernize our product and marketing site, paving the way for the next wave of new features we're building. We’re looking for a talented UX Designer to help us improve usability, aesthetics, and conversion rates.

Your Role & Challenges
- Own the user experience for our web-based SaaS product, from concept to implementation.
- Conduct UX analysis to identify pain points and opportunities for improvement.
- Design intuitive user interfaces, ensuring clear navigation and an optimized user flow.
- Create high-fidelity mockups and design assets using a UI toolkit or component library.
- Collaborate with developers to implement designs using Bootstrap 5.
- Improve onboarding flows, trial-to-paid conversion, and site navigation.
- Ensure consistency and usability across all design elements.
- Participate in user research and testing to refine the product experience.

What We're Looking For
- 3+ years of experience as a UX designer, product designer, or interaction designer.
- Strong portfolio showcasing web application and SaaS UI/UX work.
- Proficiency in Figma, Sketch, Adobe XD, or similar tools.
- Experience designing with Bootstrap 5 or similar UI frameworks.
- Ability to balance aesthetic appeal with usability and functionality.
- Strong communication skills—able to articulate design decisions clearly.
- Self-motivated and independent, with the ability to manage projects efficiently.

Nice-to-Haves
- Experience conducting user research and usability testing.
- Familiarity with A/B testing and conversion rate optimization.
- Basic understanding of HTML, CSS, or front-end frameworks.
- Experience working in a SaaS startup or a remote tech company.
- Interest in product strategy and helping define feature priorities.
- Interest in product strategy and helping define feature priorities.

What We Offer
- 100% Remote & Flexible Schedule – Work when and where you’re most productive.
- Minimal Meetings – We believe in deep work, not Zoom fatigue.
- Opportunity for Impact – Your designs will directly shape the future of HelpSite.
- Long-Term Growth Potential – If it’s a great fit, we’d love to expand your role over time.

How to Apply
To apply, please fill out the Google form at
https://forms.gle/qWhddqV5tZcFnVtv5

Apply now and help shape the future of HelpSite!