Outbound Caller (Warm Leads)

Blakely Brown is currently looking for an energetic CALLER to join our team. As a Caller, you will play a crucial role in communicating with entry level to high level talent and will be gathering data from them.

If you're are passionate about data and EXCITED TO BRING ENERGY to work every day, then you're perfect for the team! We're looking for someone who's HARDWORKING with A GREAT PERSONALITY to join our team! If you have excellent communication skills and a genuine enthusiasm for data and communicating, this is the opportunity for you. Impress the owners with your passion, and wow us during the interview!

If you're transitioning to Virtual Assistant, this role is for you! In addition to handling calls, you'll gain experience with various CRM tools and administrative tasks, helping you succeed as a virtual assistant.

Position: Outbound Caller (Warm Leads)
Schedule: Monday - Friday (8:00 PM - 4:00 AM MNL)
Type: Full Time


Key Responsibilities:

- Make outbound calls to potential customers who have shown prior interest or engagement (warm leads).
- Initiate conversations with a friendly and persuasive tone to establish rapport quickly.
- Accurately input, update, and maintain data in our computer systems.
- Verify data accuracy by comparing it to source documents.
- Review and correct data entry errors identified by system reports.
- Generate reports, store completed work in designated locations, and perform backup operations.
- Comply with data integrity and security policies.
- Maintain up-to-date records of outreach activities and outcomes for reporting and analysis.
- Monitor and evaluate the effectiveness of outreach efforts, making adjustments as necessary to improve results.


Qualifications:

- At least 1 year as Customer Service Representative / BPO industry OR any relevant experience
- Exceptional organizational skills and attention to detail.
- Knows how to follow instructions
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.


Benefits:

- Competitive salary with 13th Month Pay (500 GBP starting rate)
- 12 paid vacation leave per year and some public holidays in the Philippines are observed
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.


How to Apply:

Step 1: using VACAROO, record yourself using the script on the link below:
docs.google.com/document/d/1XKjDZfw-2bZA15UGkI7Bb88KOUDWXn2S2xy5ho15_HM/edit?usp=sharing


Step 2: Please send your resume (PDF format: CV_Full Name) and the vacaroo link of your recording to dustin @ blakelybrowngroup.com (remove the spaces between before and after the @ sign) with the subject line: Outbound - followed by add an adjective that describes you.


KEEP IN MIND... "Following instructions is the most basic, yet essential, step toward achieving success." :-)

We look forward to hearing from you!