Operations / Business Analyst

Responsibilities
Data Analysis & Reporting: Gather, analyze, and interpret operational data to identify trends and areas for improvement. Develop reports and dashboards to support decision-making.
Process Optimization: Assess current workflows and identify opportunities to streamline processes, increase efficiency, and improve client service.
Technology & Automation: Work with legal tech solutions, CRM systems, and case management software to enhance productivity and workflow automation.
Financial & Performance Metrics: Monitor financial performance, billing trends, case cycle times, and other key metrics to improve profitability and firm efficiency.
Project Management: Support operational initiatives, including process improvements, new system implementations, and strategic planning projects.
Compliance & Risk Management: Ensure adherence to legal industry regulations, data security standards, and internal firm policies.
Collaboration & Support: Work closely with attorneys, paralegals, and administrative staff to enhance operational strategies and implement best practices.