OPTOMETRY Office Virtual Assistant

Job Description

Portiva started in 2009 with our mission to help Doctors and Medical Practitioners manage their practices better. Since then, Portiva has grown from a 3-person operation to one of the largest and most successful Medical and Dental Staff Providing Companies in the United States.

We are looking for an experienced Medical Virtual Assistant with Optometry Office experience to provide administrative support to US-based doctors, nurses, or other healthcare professionals in their clinical practice.

This is a Work-from-home opportunity.
This is a full-time position, 30/40 hrs a week
The rate is $7 an hour or Php 45,000 to Php 61,000+ per month

A Medical Assistant plays a crucial role in ensuring smooth operations in a medical facility. Their responsibilities often include but not limited to:
Schedule, reschedule, and cancel patient appointments.
Maintain and update provider appointment calendars.
Confirm appointments and share necessary preparation details.
Record patient information and verify insurance coverage.
Manage records and ensure confidentiality.
Process billing, payments, and copayments.
Direct calls and relay messages accurately.
Address patient inquiries and resolve concerns.

Requirements and skills
Customer Service experience in required
Extensive Knowledgeable with medical terminology specially for an Optometry clinic, EHR/EMR is required
A degree in Medical and Health sciences is preferred.
HIPAA Certification is a plus
Excellent English speaking skills (both oral and written proficiency)
At least 1-2 years of experience in a medical-related background, Worked previously as Virtual Assistant in a medical setting
Proficient computer skills, including Microsoft Office Suite and/or G Suite and other technology tools
Able to manage time effectively and efficiently
Able to organize and manage large amounts of files, tasks, schedules, and information


Ready to Apply?
If this sounds like you, please complete this form:
PLEASE DO NOT CLICK THE LINK.
COPY AND PASTE THE LINK ON A NEW BROWSER.
*** forms.gle/mycJXb9mBerhtruL6 ***

If you pass the initial screener, you should receive an email invite from us for the scheduled Interview Assessment. PLEASE MAKE SURE TO CHECK YOUR SPAM/JUNK FOLDER, MOVE THE EMAIL TO YOUR INBOX AND MARK IT NOT SPAM, so that all future emails will go to your Inbox.

We will ONLY accept applications via the Google form above.

We will contact you within 3-5 days if you fit the requirements.

Good luck!