Need Rockstar Email Support Agent

As a customer service agent, you will work under the customer service coordinator guidance. The customer service agent plays a vital role in all aspects of the business including helping customers with tracking inquiries, return & refund request and modify/cancel orders in accordance to our policies. When you apply, include the word blue and tell us about your previous customer service experience

ESSENTIAL DUTIES & RESPONSIBILITIES:
- Respond To Customer Service Emails Using Zendesk In Perfect English
- Locate & Track Packages When Necessary
- Make Changes To Orders - Per Customer Request
- Other Assigned Customer Service Duties

REQUIREMENTS:
- Fluent or Native In The English Language
- Proven Working Experience As a Customer Service Agent
- Respond to All Customers Inquiries Quickly & Accurately (within 2 business days, 1 preferably)
- Excellent Communication & Interpersonal Skills
- Experience Using Zendesk, Shopify & Google Spreadsheets