Medical Virtual Assistant [L-THR&WC]

Noted: Interested applicants should submit an application through the link below.

Application Link:
https://wkf.ms/40wYZ6O

Job Title: Medical Virtual Assistant [L-THR&WC]
Position Type: Part Time with Full-Time Opportunity
Work Hours: 10:00 AM - 3:00 PM EST
Work Days: Monday - Friday
Salary: $5 - $6 per hour (depending on experience)


About the Company
We are committed to providing innovative and effective non-surgical hair restoration techniques. We help our clients regain confidence through personalized solutions for hair restoration and weight loss.

Role Overview
We are seeking a highly trained Medical Virtual Assistant to support our growing practice. The ideal candidate will be a reliable, detail-oriented professional who takes initiative, proposes ideas for improving processes, and thrives in a fast-paced environment.
As a key team member, you will play a critical role in managing patient coordination, communication, and administrative operations to ensure our clinic runs efficiently.

Key Responsibilities
1. Patient Coordination & Communication
2. Manage patient intake, scheduling, and follow-ups.
3. Provide reminders for treatments, supplements, and upcoming appointments.
4. Respond to patient inquiries via phone, email, or messaging platforms.
5. Administrative & Inventory Support
6. Assist with inventory management and supply ordering.
7. Maintain accurate patient records, documents, and reports.
8. Support insurance verification and claims processing.
9. Automation & Process Management
10.Oversee and assist with the clinic’s new automation system for patient communication.
11. Provide feedback on how the system is working and suggest adjustments if necessary.
12. General Clinic Support
13. Assist in preparing documents and coordinating telehealth services.
14. Manage virtual video conference rooms when needed.

Requirements
•Proven experience in medical administrative role.
•Strong organizational and multitasking skills.
•Ability to communicate effectively and handle opinionated or challenging personalities with professionalism.
•Familiarity with medical software (experience with My BodySite is a plus).
•Proficient in English (Spanish bilingual preferred but not required).
•Thick skin and ability to handle constructive feedback.
•Ability to work in a virtual video conference room as needed.
•Basic understanding of hair restoration and weight loss (preferred but not required).

Technical Requirements
•Device: Reliable laptop or desktop computer.
•Internet: High-speed internet connection (minimum 10 Mbps).
•Audio: Noise-canceling headset.
•Video: Webcam for virtual meetings.
•Workspace: Quiet, professional environment.
•Availability for Video Conferences: Ability to attend video meetings with the camera on during work hours.

Key Performance Indicators (KPIs)
-Timely completion of assigned tasks and projects.
-Effective communication with patients and team members.
-Demonstrated initiative in improving efficiency and processes.
-Accurate and up-to-date patient and administrative records.

Dealbreakers
-Discussing personal business during work hours.
-Lack of initiative or failure to complete tasks in a timely manner.

If you’re a dependable and motivated professional ready to make a difference, we’d love to hear from you! Apply today and join our team.

Submit an application through the link below:
Application Link: https://wkf.ms/40wYZ6O

We will reach out to qualified applicants