Medical Virtual Assistant [EM-OHWC]

Job Title: Medical Virtual Assistant [EM-OHWC]
Position type: Part-Time
Work hours: 10:00 AM - 3:00 PM CST
Work days: Monday-Friday
Salary: $5 - $6 per hour depending on experience

About the Company:

We are committed to helping our clients achieve their health and wellness goals through personalized care and proven strategies. From weight management to enhancing overall well-being, we provide a comprehensive range of services designed to empower individuals to look, feel, and live their best lives. Join our dedicated team as we guide our clients every step of the way toward healthier and happier lifestyles.

Position Overview:

We are seeking a Medical Virtual Assistant to support our team and clients with administrative, marketing, and customer service tasks. This role is ideal for a detail-oriented and tech-savvy professional who has experience in the medical field and thrives in a fast-paced environment.

As a key member of our team, you will play a vital role in enhancing patient care, managing operations, and supporting marketing initiatives to drive growth.

Key Responsibilities:
• Data Entry & Management: Maintain and update patient records and clinic databases with precision.
• Customer Service: Respond promptly to customer inquiries via email, chat, or phone, ensuring a high level of client satisfaction.
• Email & Text Management: Organize, prioritize, and respond to emails or texts, as well as send newsletters to patients and leads.
• Calendar Management: Schedule appointments and coordinate meetings with patients and staff.
• Social Media & Digital Advertising: Manage digital advertising campaigns and social media content, driving engagement and visibility.
• Pipeline Management: Guide patients through the sales process with exceptional communication skills and follow-up techniques.
• Inbound & Outbound Calling: Handle calls to schedule appointments, follow up with leads, and nurture patient relationships.

Basic Qualifications:
• Proven experience in administrative and customer service roles, preferably in a medical setting.
• Familiarity with medical terminology and patient care processes.
• Experience in Digital Advertising, Content Creation, and Sales Experience.
• Proficiency in the specified software and tools (Clinic Suite, Netscorepro, CRM37).
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a remote work environment.

Basic Requirements:
Must be proficient in speaking and writing English very clearly.
Must have relevant work experience.
Be able to submit an NBI clearance or Local Police Clearance background check if requested.
Must be available for video meetings with your camera on.
Must have no other clients during required work hours.

Technical Requirements:
Device: Reliable laptop or desktop computer.
Internet: High-speed connection (minimum 10 Mbps).
Audio: Noise-canceling headset.
Video: Webcam for virtual meetings.
Workspace: Quiet, professional environment.

Additional Requirements:
Must submit a short video introduction as part of your application (1-2 mins intro video, provide work experience related to job post)

Application Link: https://wkf.ms/4h9H0L1