Medical Virtual Assistant (Australia-Based) – Admin & Patient Support

Medical Virtual Assistant (Australia-Based) – Admin & Patient Support
(Full-Time | Long-Term Stability | Competitive Salary)

We are seeking a highly organized and detail-oriented Medical Virtual Assistant to support an Australian healthcare practice. The ideal candidate must have experience in the medical industry and be comfortable handling patient communications, scheduling, medical admin tasks, and working within Australian healthcare systems.

Your Top Tasks:
Patient Scheduling & Coordination – Manage appointment bookings, confirmations, and rescheduling.
Medical Admin Support – Handle patient inquiries, referrals, and follow-ups.
Data Entry & Records Management – Maintain accurate and confidential patient records in practice management software.
Billing & Insurance Liaison – Process Medicare, private health insurance, and patient payments.
Doctor & Staff Assistance – Provide administrative support to medical professionals, including organizing reports and documentation.
Compliance & Confidentiality – Ensure adherence to Australian healthcare privacy laws and clinic policies.

Job Requirements:
Experience as a Medical Virtual Assistant, Medical Receptionist, or in Healthcare Administration.
Familiarity with Australian medical systems, Medicare, and practice management software (e.g., Best Practice, Genie, or similar).
Excellent English communication skills (written and verbal).
Strong attention to detail and ability to handle sensitive patient information.
Proficiency in Google Workspace, Microsoft Office, and telehealth platforms.
Ability to work Australian business hours and provide reliable virtual support.

Perks:
Full-time, long-term stability.
Opportunities for bonuses based on performance.
Raises and promotions as the business grows.
Training and onboarding provided.

Salary:
Competitive salary based on experience, paid weekly or fortnightly.

To Apply for the Job:
Change the subject line to: "I’m an excellent Medical VA".
Answer the following carefully:
1. How many hours per week is the role?
2. In 2-3 sentences, explain why you want this position and why you are a great fit.
3. Share your relevant experience in 5 sentences or less, and include any medical software you have worked with.
4. Confirm that you can work Australian business hours.
5. Provide your WhatsApp number and attach your resume.
6. Submit a one-minute Loom video introducing yourself.

Applications that do not follow these instructions will not be considered. If selected, I will schedule a short Zoom interview with video required.

Looking forward to finding the right fit.


Best,
Lou Alejo