Medical Virtual Assistant

Job Title: Medical Virtual Assistant for La Bonne Sante Clinic
Work Schedule: Full-time (40 hours per week), Monday to Friday, 8:00 AM – 5:00 PM EST
Salary: $ 5 to $ 6 per hour (Depending on experience)

Interested applicants – please fill out this Google Form: https://forms.gle/pQX8FmFV9UC7SEn57

Job Overview:

Dr. Brutus is looking for a dedicated Virtual Assistant to support the development and operations of her IV infusion center and KETAMINE clinic. The ideal candidate will have a healthcare background and experience in project management, administrative support, and marketing strategies.

Key Responsibilities:

- Research: Conduct detailed research on treatment protocols, competitive offerings, and wellness trends. Compile data and create reports to guide clinic strategy and offerings.

- Protocol Development: Assist in drafting and documenting standard operating procedures (SOPs) for clinic operations. Develop protocols for patient care, safety measures, and administrative workflows.

- Administrative Support: Handle pre-authorizations, insurance verifications, and eligibility checks. Manage patient records, process claims, and oversee general administrative duties.

- Marketing Support: Develop strategies for patient follow-ups, manage social media platforms, and assist with client engagement.

- Patient Communication: Handle inbound/outbound calls, schedule appointments, and follow up with patients to ensure an excellent experience. Organize and track faxes, emails, and other communications.

- Project Management: Assist in creating and implementing marketing strategies to attract new clients. Manage social media accounts to engage current and prospective patients. Develop email campaigns and follow-ups to nurture relationships with clients.

- Other Tasks: Provide billing support, including invoicing and payment tracking. Compile and present research findings for decision-making. Maintain and update the clinic’s website with accurate and engaging content.


Qualifications:

Experience in healthcare or medical administration.
Experience/Knowledge in WEB DEVELOPMENT/SEO is a good to have but NOT REQUIRED.
Proficiency in tools such as Slack, Salesforce, Zoom, and Skype.
Strong communication and organizational skills.
Marketing and social media management experience is a plus.
Proficient in Microsoft Excel, with the ability to work with quality reports.

Comfortable seeking assistance when needed and proactive in problem-solving.

Method of Communication:

Email
Phone
Slack
Salesforce
Whatsapp

Skype
Zoom
Google Meeting

Basic Requirements:

- Ability to submit NBI clearance
- Must be able to communicate clearly and effectively.
- Reliable computer and internet connection (at least 10mbps via cable modem, DSL/Fiber only).
- Reliable mic and headset (earphones are fine) (noise-canceling headset) and a webcam.
- Minimal environmental noise (preferably zero if on camera frequently).
- Availability to meet the required hours.
- Submission of a short video introduction.
- Possession of a valid ID.
- Not currently working with any other clients during the required work time.


**Application Process:

Interested candidates must submit:

1. A very short :30-:60 second video introducing yourself on why you think you’re the best fit for this position. Make sure to be yourself and just have fun in the video! We’d love to see your personality - it doesn’t need to be very formal. You can shoot it with the front camera of your iPhone.

2. Proof of a reliable computer, internet speed, and environment.

3. A valid ID

If you have healthcare experience, a proactive approach, and the skills to manage both administrative and clinically relevant tasks, we’d love to hear from you!

If you are a proactive and organized professional with a passion for healthcare, we would love to hear from you!