Medical TeleSales Representative

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TYPE OF WORK

Full Time

SALARY

AU$15/hour

HOURS PER WEEK

40

DATE POSTED

Jan 14, 2025

JOB OVERVIEW

***IMPORTANT: Failure to read and complete the requirements will result in automatic denial of your application***

Compensation and Benefits
- Attractive Hourly Rate: Starts at AU$15 per hour, with performance-based bonuses.
- Flexible Hours: Work between 8 AM to 7 PM (Australian EST), Monday to Saturday.
- Remote Work: Join an Australian telehealth team from the comfort of your home.
- Growth Opportunities: Be part of a growing telehealth industry with room for career progression.

About Us
We specialize in delivering innovative telehealth solutions that focus on alternative treatments for managing pain, stress, and insomnia. With a commitment to personalized care, we have been helping patients improve their quality of life for over three years.

We are looking for a Medical TeleSales Representative to join our team and focus on engaging with our current patient base to schedule follow-up appointments and ensure continued care.

About the Role
The Medical TeleSales Representative will play a crucial role in ensuring patients remain on track with their wellness journeys. This position involves working closely with our current patient base to encourage follow-up appointments and help maintain exceptional standards of patient care.

Key Responsibilities:
- Engage with existing patients via phone to schedule follow-up consultations.
- Build trust and rapport with patients, addressing inquiries about their care plans.
- Educate patients on the importance of follow-ups for their treatment progress.
- Track and manage patient interactions using our patient management system.
- Collaborate with healthcare practitioners to ensure seamless coordination of care.
- Achieve weekly targets for follow-up appointment bookings.

What We’re Looking For
The ideal candidate will bring sales expertise, strong communication skills, and a passion for patient care. We are seeking someone who can step into the role quickly and contribute to a patient-centered mission.

Essential Qualifications:
- Sales Experience: Proven success in telesales, appointment setting, or patient outreach.
- Healthcare Knowledge: Familiarity with telehealth or alternative treatments is a plus.
- Communication Skills: Excellent spoken and written English, with the ability to build patient trust over the phone.
- Tech-Savvy: Comfortable using CRM and scheduling tools (training provided).
- Self-Motivated: Able to work independently, meet targets, and manage time effectively.

Preferred:
- Experience working in healthcare or wellness industries.
- Knowledge of patient follow-up processes in telehealth settings.

Why Join Us?
- Competitive Pay: AU$15 per hour with the potential for bonuses based on performance.
- Flexible Work Schedule: Fit work around your lifestyle with our flexible hours.
- Remote Work: Enjoy working from home while making a difference in patients’ lives.
- Career Growth: Be part of a fast-growing telehealth industry and develop your skills.

How to Apply
We are hiring immediately! Please follow the steps below to submit your application:
1. Submit Your CV: Upload your resume to Google Drive and set permissions to “Anyone with the link can view.”
2. Record a brief video introducing yourself and walking us through your professional experience. In your video, please also answer the following questions:
- How do you build trust with patients over the phone?
- Share your experience in a sales or appointment-setting role.
- How do you ensure patients follow through with their appointments?

Applications are being reviewed on a rolling basis. Early submissions are strongly encouraged to increase your chances of being considered.

We look forward to learning more about you and seeing how you can contribute to our team!

***IMPORTANT: Failure to read and complete the requirements will result in automatic denial of your application***

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