Medical Office Virtual Assistant (Philippines - Remote)

Job Title: Medical Office Virtual Assistant (Philippines - Remote)

**Location:** Remote (Philippines)
**Hours:** Full-Time (40 hours/week)
**Hourly Rate:** $5 - $7 USD per hour

**About Us:**
We are a U.S.-based medical practice seeking an experienced **Medical Office Virtual Assistant** to join our team. We specialize in providing high-quality patient care and require a highly skilled professional to support our administrative operations.

**Job Responsibilities:**
- Submit **prior authorizations** and **request referrals** through insurance portals and via telephone.
- Handle patient inquiries and **manage a high volume of customer calls** with professionalism.
- Navigate a variety of **U.S. insurance plans**, including **commercial payors, Medicare, State Medicaid Plans, Medicare Advantage Plans, and Medicaid Advantage Plans**. Skill level will be tested
- Schedule patient appointments efficiently using EMR systems.
- Maintain strict **HIPAA compliance** in all aspects of the role.

**Required Qualifications:**
? **Proven experience** handling **prior authorizations** and **referral requests** through both online portals and phone calls.
? **Expert knowledge of U.S. insurance plans**, including Medicare, Medicaid, and commercial payors (**applicants will be tested**).
? **Fluent in English** (advanced/expert level) with excellent verbal communication skills.
? **Prior medical office scheduling experience is mandatory**.
? **HIPAA certification** and a fully **HIPAA-compliant work environment**.

**Preferred Experience (a plus but not required):**
- Prior experience working in **Family Practice, Internal Medicine, or Pulmonology**.
- Familiarity with **MicroMD, Practice Fusion, and/or Medisoft EMR programs**.

If you meet the qualifications and are eager to work in a fast-paced medical office environment, we’d love to hear from you!

**To Apply:**
Please submit your **resume, proof of HIPAA certification**, and a brief cover letter outlining your experience with U.S. medical insurance and prior authorizations. Please be sure to include a link to your resume to be considered

We look forward to adding a dedicated professional to our team! ?