Medical Billing & Scheduling Coordinator

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We are seeking a highly skilled and compassionate Medical Billing & Scheduling Coordinator to join our team. This role requires a detail-oriented individual with excellent English communication skills, minimal accent, and experience in medical billing. The ideal candidate should be a quick learner, capable of coordinating schedules efficiently, and possess the ability to reassure and comfort parents during interactions.

Key Responsibilities:
Medical Billing & Claims Management:

Process insurance claims and patient billing accurately and efficiently.
Handle prior authorizations, denials, and appeals as needed.
Verify patient insurance information and follow up on outstanding claims.
Maintain compliance with HIPAA and other relevant healthcare regulations.
Patient & Parent Coordination:

Schedule and coordinate appointments while optimizing provider availability.
Communicate with parents and guardians in a warm and reassuring manner to ensure they feel comfortable and informed.
Address concerns, provide necessary information, and maintain strong patient relations.
Administrative Support & Multi-tasking:

Manage multiple tasks simultaneously, including billing, scheduling, and follow-ups.
Maintain organized patient records and ensure accurate documentation.
Assist with front-office administrative tasks as needed.

Qualifications & Skills:
? Fluent English with minimal accent – Strong verbal and written communication skills.
? Medical Billing Experience – Knowledge of insurance claims, coding, and healthcare billing processes.
? Strong Multi-tasking Abilities – Ability to handle multiple responsibilities efficiently.
? Quick Learner – Adaptable to new systems, workflows, and healthcare regulations.
? Empathetic & Reassuring – Ability to build trust and comfort parents through clear and compassionate communication.
? Organized & Detail-Oriented – Strong time management skills and attention to detail.

Preferred Qualifications:

Experience with EHR (Electronic Health Records) or medical scheduling software.
Background in pediatrics or family healthcare is a plus.
Prior experience in patient coordination or front-office medical roles.
This is an exciting opportunity for a dedicated professional who thrives in a fast-paced healthcare environment while ensuring a seamless experience for patients and families. If you are a proactive and caring individual who meets these criteria, we encourage you to apply!

IMPORTANT:
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