Marketplace Operations Associate

Hours: Part-Time (20-25 hours per week)
Time-zone: U.S. Central Time (CST)
Hourly Rate: $6-$8 per hour

ABOUT THE ROLE:
Anavah Talent is partnering with a leading U.S.-based real estate technology startup to find a Part-Time Marketplace Operations Associate. This role will focus on streamlining internal operations, including marketplace activity, payment management, customer service, and growth initiatives. The ideal candidate will be highly organized, able to manage multiple responsibilities, and thrive in a fast-paced startup environment.

ABOUT YOU:
You are a process-driven operations professional with experience in customer support, operations, and financial services. You are detail-oriented, organized, and capable of working independently to optimize workflows. Experience with real estate or property management is a plus.

RESPONSIBILITIES:
- Oversee marketplace activities in key cities.
- Manage payment issues and follow-up with renters.
- Handle homeowner and renter onboarding.
- Process payments and account reconciliations.
- Provide customer support via Intercom and back-office texting.
- Coordinate leasing and move-in/move-out processes.
- Collaborate on marketplace expansion and process improvements.


REQUIREMENTS:
- 3+ years in operations, customer service, or similar roles.
- Experience managing customer funds or in financial services.
- Strong problem-solving skills and ability to work independently.
- Proficiency in Google Workspace, Slack, Stripe, and CX tools (e.g., Intercom).
- C1-level English proficiency.
- Bachelor’s degree (preferred: honors).


PREFERRED REQUIREMENTS:
Bonus: Experience in real estate, property management, or tech startups.


INTERESTED?

Go to “ https://tinyurl.com/jnw5ak9w “ and fill out the application form and one of our recruiters will be in touch!

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