L2 Tech Support Specialist (GoHighLevel)

We are seeking a dedicated and experienced L2 Tech Support Specialist to join our team. You will handle live chat and ticket-based support, specializing in Go HighLevel platform troubleshooting. If you have a passion for technology, thrive under pressure, and excel in providing exceptional customer service, this role is for you!

Responsibilities:

- Provide high-quality L2 support for GoHighLevel platform users.
- Resolve technical issues efficiently through live chat and tickets.
- Collaborate with internal teams for escalations and technical solutions.
- Maintain clear and professional communication with clients.
- Log and document technical issues to improve processes and solutions.


Qualifications:

- Proven experience in tech support, preferably with GoHighLevel.
- Excellent problem-solving and analytical skills.
- Strong communication skills (written and verbal).
- Ability to work independently and meet deadlines in a remote environment.
- Familiarity with ticketing systems and live chat tools.


To send your application, please send an email to christinasantone1222@gmail.com.