Korean speaking Customer Support Representative

Join our fast-growing company as a Customer Support Representative with fluent Korean and English B2/C1 language skills. You will answer questions from B2C clients making orders in online shop.



It is a remote full-time position.



Schedule: 09am – 18pm CET, Monday-Friday.



At PEXLY you have great opportunity to get:

Experience in the international company working with people around the globe;
Compensation - $700 for the probation period; $800 after the probation period;
20 paid days of vacations and 10 days of sick leaves per year;
100% remote job;
Training will be provided by the company and the client.
Dynamic work in a young team of like-minded people in a demanded business sphere
Management's attention, support and motivation.


Your responsibilities:



• Handling inbound customer calls, chats and emails;

• Coordinating with internal department;

• Maintaining records in the CRM System (Greyhound);

• Reporting to your CS Teamlead.



You will be a part of our support team to handle questions about available services.



You are our perfect candidate if you have:

Korean fluent writing and speaking;
English B2/C1 writing and speaking;
Have experience of customer support nore than 1 year, preferable calls handling;
Technical background or experience as advantage;
Customer-centric with a focus on delivering exceptional service
Strong problem-solving and conflict resolution abilities.
Strong interpersonal and communication skills
Familiarity with CRM systems
Attentive to detail, responsible, detail-oriented, have focus on helping Clients;
Good computer skills;
Self-employment. We will sign a contract with you as with self-employed;
You can work from home, don’t be distracted;
Knows Google Suite (Gmail, Docs, Sheets, Calendar) as advantage;
Have your own PC and good Internet connection.


PEXLY is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back-office activities, and agile sales and marketing support.



We respect the individuality and culture of each member of our large team, appreciate the contribution of each employee to support our Customers.



We will be glad to welcome you in our team. Grow your career with PEXLY!