Inbound Lead Manager

Company Background:
A quickly growing real estate investment company is seeking a new team member to help guide families through the process of purchasing their forever home. We pride ourselves on helping them by solving a problem they didn’t think there was a solution for. We have had people cry because they were so thankful that we purchased their house or sold them a home. We also help people buy a home that wouldn’t qualify for a traditional bank loan. It is an excellent and exciting feeling!

Our positions do not require prior real estate experience because we will slowly teach the industry. We have a hard-working yet fun and energetic team that is mainly remote-based. We spend time on professional and personal development for all employees and end the week with Dad Joke Fridays.

This is an excellent opportunity to learn more about the real estate industry and the non-retail method of buying and selling properties. You will work closely with the business owner and take on more responsibilities over time. We are only looking for a full-time role but are flexible with our work schedule as we don’t track sick or time off days, you are a professional and would be treated that way.

Job Description
We are currently seeking a preferably spanish speaking inbound lead manager to join our team. We do not participate in cold calling but instead respond to leads that enter their information asking for help on our website www.StonePropertyBuyers.com. This vital role involves communicating with prospective sellers to explain our program and how we purchase properties, see if the home meets our requirements, answer inbound calls/emails, and manage leads in our CRM. You will also work with Realtors and Wholesalers that send us deals they want us to purchase to determine if it qualifies for our buy box. Sales experience and comfort on the phone are paramount.

Messages from current team members: Here is a collection of short videos from existing team members on their thoughts on working with us. We pride ourselves on our culture and would love to add you to our team: www.youtube.com/watch?v=F38VbvHMTW4

Responsibilities and Duties
Inbound Leads
* Respond promptly to inbound leads via the website, ensuring timely communication to capture interest.
* Enter all leads and deals into Salesforce, ensuring data is accurate and complete.
* Conduct an initial evaluation of incoming deals to assess potential, including a review of property details, seller motivation, and timelines.
* Categorize leads based on urgency and priority, flagging high-potential opportunities for immediate action.
* Follow up with inbound leads via phone or email to gather additional information as needed.
* Provide exceptional customer service to ensure a positive first impression of the company.
* Communicate lead insights and trends to the sales and marketing teams for strategy alignment.

Realtors/Wholesalers
* Ensure all details related to properties from realtors and wholesalers are entered into Salesforce with accuracy and consistency.
* Gather missing details, such as property specifications, repair estimates, seller timelines, and asking price, to facilitate precise property assessments.
* Build and maintain strong relationships with realtor and wholesaler contacts to encourage ongoing deal submissions.
* Verify the authenticity and validity of property details provided by realtors and wholesalers.
* Track the status of all properties submitted by realtors/wholesalers and provide regular updates on progress.
* Work with the acquisitions team to evaluate deals submitted by realtors/wholesalers and prioritize for review.
* Maintain clear communication with external partners, addressing any questions or concerns they have about submitted properties or processes.

Key Skills and Qualifications
Technical Skills
* Proficiency in Salesforce or similar CRM software for lead and deal management.
* Strong knowledge of property evaluation metrics and real estate market trends.
* Familiarity with communication tools like email platforms, phone systems, and messaging software.

Interpersonal Skills
* Exceptional verbal and written communication skills to engage with leads, realtors, and wholesalers effectively.
* Strong relationship-building abilities to maintain partnerships with external contacts.
* Customer-focused mindset with a commitment to providing outstanding service.

Analytical Skills
* Ability to assess and prioritize leads based on potential value and urgency.
* Detail-oriented approach to ensure all property and lead data is accurate and complete.
* Problem-solving skills to address gaps in property information and resolve lead inquiries.

Organizational Skills
* Time management skills to handle multiple leads and tasks efficiently.
* Ability to maintain an organized pipeline of leads and deals, ensuring timely follow-ups and updates.
* Flexibility to adapt to changing priorities and handle urgent opportunities effectively.

Compensation
* $6/hr
* Health Insurance
* Flexible work schedule
* Bonuses when we buy a property
* 13th month pay
* We want to make sure you are well compensated for your work efforts and are only looking for full-time employees.

Requirements
* VA experience
* 2 years of Sales Experience
* *Fluent in English written and verbal
* Spanish Preferred
* Consistent, reliable, and fast internet connection
* Familiar with Mac; if you don't have one, we can help you get one if so desired
* Proficient with Google Drive/docs/sheets, Salesforce, and Slack

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Why should you join us over anyone and everyone else?
1) Steady paycheck with the chance for bonuses based on performance
2) Opportunity to work from home without a boss breathing down your neck
3) Team environment where you work with others to share the workload

How do you know if you’re qualified for this opportunity?
We don’t care if you have prior experience in the real estate field. We can teach you everything you need to know about our clients and our field so you can excel at your job. We can teach anyone with a good attitude who is self-motivated for more. These are things you must demonstrate in the interview process.

The working hours?
We are based in Texas, so we require you to work during central standard time. There is some flexibility here, but you would interact with us during business hours and follow up with U.S. companies and families living in the Central Standard Time zone.

What about pay?
We are serious about hiring someone and are looking to fill this position ASAP. We also want this to be a real job that can meet your financial needs.

What about the 13th Month?
Do we pay the 13th month? Of course, we do. It’s part of Filipino culture, and we want to be a part of it too. We pay half of the 13th month in the 3rd quarter for school supplies, etc., for your kids (or whatever else you choose) and the other half right before Christmas.

What happens next?
Since our jobs are so popular, we generally get deluged with applicants. So, we have designed a multi-part interview process to make the process simple and efficient for all parties.

The first part of the interview process is designed to examine your English-speaking & writing skills, personality type, internet speed, and ability to follow directions. Please be advised that those who submit incomplete applications will be ignored.

If you make it through this first round, we will talk via video chat to answer any questions and get to know you better.

We will then ultimately hire someone, potentially you!!!

How to Apply
To submit your application for the job, please complete all of the following and email them to us at va@stonepropertybuyers.com.

-Please complete this quick assessment, as it will be our primary initial qualification: https://www.ondemandassessment.com/link/index/JB-1QOYDNLUK?u=1105459
-Video yourself looking at the camera and explain why you would be a good fit for this position in both english and spanish (if Spanish Bilingual). Then, send me a link to see your video.
-Perform an Internet speed test at www.fast.com, send a screenshot of your results, and include them in your email with the video.
-Along with your resume, send us the names of at least 3 references we can contact who would say good things about working with you. This could be a priest, former employer, bank manager, school teacher, or anyone. No more than 1 of these people can be a family member.