HR Specialist – On-Site

Location: Cebu, Philippines

JOB SUMMARY:
The HR Specialist will manage human resources functions, including recruitment, onboarding, employee relations, and compliance. This remote role requires collaboration with on-site and remote teams to support workforce needs and ensure adherence to HR policies.

JOB RESPONSIBILITIES:
• Oversee recruitment, onboarding, and offboarding processes.
• Maintain employee records and ensure compliance with labor laws and company policies.
• Address employee relations issues and provide guidance to managers and employees.
• Coordinate training and development programs in partnership with the training team.
• Develop and implement wellness initiatives tailored to employee needs.

DESIRED QUALIFICATIONS:
• 3+ years of HR experience, preferably in a remote or hybrid environment.
• Strong knowledge of employment laws and HR best practices.
• Excellent interpersonal and problem-solving skills.
• Experience with HRIS systems and remote collaboration tools.

ABOUT THE COMPANY:
Ethos Support is a recognized global business process outsourcing (BPO) organization that goes beyond the conventional, delivering exceptional value and specializing in Customer Support, Tech Support, Customer Success, and Back Office Support. Known as the world's most flexible BPO, Ethos Support is committed to aiding businesses in simplifying their Customer Experience (CX) processes and achieving faster scalability.

Our comprehensive approach includes taking charge of our clients’ new support team's training and onboarding process, freeing up their resources, and accelerating their business growth. Whether starting from scratch or looking to enhance an existing process, partnering with Ethos Support will streamline our clients’ CX operations and provide superior support to their customers.

We put people first, fostering a healthy, supportive work environment that reduces churn rates and boosts performance metrics. Our inclusive support solutions and training programs ensure our clients’ new support team acquires the skills and knowledge to deliver outstanding service and contribute to their rapid business growth. For more information, please visit our website: www.ethossupport.com.

WHY WORK WITH US?
At Ethos Support we offer more than just a job — we offer a place where you can grow and make a meaningful impact. Here's why you should join us:

• Innovative Work Environment: We thrive on creativity, collaboration, and innovation.
• Employee Growth: We invest in your development through training, mentoring, and opportunities for advancement.
• Work-Life Balance: We understand the importance of balancing your personal and professional life.
• Inclusive Culture: We embrace diversity and encourage a supportive, inclusive atmosphere.
• Competitive Compensation: We offer a salary package that is competitive with or above market standards, based on your
experience and skills.