Game Operator

FanYou Ph is looking for GAME OPERATORS to work and collaborate with our Game Development team based in Cebu City!

Responsibilities:
- Monitor live game sessions to ensure a seamless and enjoyable player experience.
- Identify and address any in-game issues promptly and effectively.
- Respond to player inquiries and issues via in-game chat, forums, and other communication channels.
- Provide assistance with game mechanics, technical issues, and general inquiries.
- Coordinate and execute in-game events, promotions, and activities.
- Collaborate with the marketing team to promote events and engage players.
- Conduct regular testing of game features and updates to identify and report bugs.
- Collaborate with the development team to ensure the timely resolution of reported issues.
- Foster a positive and engaging community by interacting with players through various channels.
- Gather and relay player feedback to the development team for continuous improvement.
- Oversee the localization process, ensuring the accurate translation of in-game content into the English language.

Qualifications:
- High school diploma or equivalent; additional education in game design or related field is a plus.
- Passion for gaming and a deep understanding of various gaming genres.
- Strong communication and interpersonal skills.
- Problem-solving ability and attention to detail.
- Ability to work flexible hours, including evenings and weekends.
- Previous experience in a similar role or customer support is advantageous.


Are you interested and excited for this role?
Come and check your potential! Submit your resume and fill out the application link below!
Application link: Upgrade to see actual info