Experienced Travel Agent

** Read the entire job description in detail before applying **

Do you thrive in a remote work environment and crave opportunities for career growth? If so, we have an exciting opportunity for you!

At Travel Time Agency (Upgrade to see actual info), we're seeking a talented Travel Agent to join our dynamic team. As a Travel Agent VA, you will play a pivotal role in creating unforgettable travel experiences for our valued customers, all while enjoying the freedom of working from the comfort of your own home.

General hours: 8:30AM to 4:30PM Eastern Standard Time (EST)

We offer 9 Paid Holidays off + New Year’s Day to accommodate any specific holidays you may observe.

If you would like to apply, it will be necessary to follow instructions very carefully. Any details you miss will result in your application not being considered for the position.

Responsibilities:

* Customer Assistance: Provide outstanding customer service by answering inquiries, offering travel recommendations, and assisting clients with bookings and travel-related queries.
* Trip Planning: Collaborate with our team to design personalized travel itineraries, taking into account client preferences, budget, and destination information. Experience with Sabre would be a key asset for any applicant.
* Administrative Support: Handle administrative tasks such as managing emails, maintaining databases, and organizing travel documentation.
* Research and Content Creation: Stay updated on the latest travel trends, destinations, and attractions to create engaging content for our website, blog, and social media platforms.
* Team Collaboration: Actively participate in teaUpgrade to see actual infoetings, sharing ideas, insights, and contributing to the continuous improvement of our services.
* Research: Finding information online about marketing strategies, how businesses are using social media marketing, what new features are available on various social media platforms, and trends which can help improve a business.
* Analysis: Examining how competitors are using marketing tactics such as blogging, social media strategies, paid tools, backlinks, etc.
* Social listening: Reviewing feedback from customers and members of the target audience to find ways to improve what we offer.
* Customer service: Respond to inquiries, helping them to find the information they need, and answering basic questions while moving them down the funnel toward a conversion.
* Data entry: Organizing spreadsheets with information, maintaining and updating a database of customers with their contact information.
* Marketing: Creating and planning social media content, implementing follow/unfollow strategies, plan and schedule email content.
* Graphic design: Creating basic social media graphics using Canva or equivalent platform.

What We Offer:

* Work from Home: Enjoy the flexibility and convenience of working remotely, allowing you to achieve a healthy work-life balance.
* Competitive Compensation: We offer a competitive monthly salary package commensurate with experience and skills.
* Paid Time Off: Take advantage of generous paid time off to rejuvenate and explore your own travel adventures.
* Learning Opportunities: Expand your knowledge and skills through ongoing training and development initiatives, keeping you at the forefront of the travel industry.
* Career Development: As an integral member of our team, you will have ample opportunities for career growth and advancement within our organization.

Qualifications:

Previous experience in the travel industry or customer service is preferred.
Experience with Sabre would be a key asset for any applicant.
Excellent communication skills, both written and verbal.
Strong attention to detail and organizational abilities.
Proficiency in relevant software tools and platforms.
A genuine passion for travel and a desire to create remarkable experiences for our clients.
Join us and embark on an exciting journey where your love for travel converges with the power of virtual collaboration. Apply now to become a key contributor to our travel agency, making dreams come true for wanderlust-driven individuals worldwide!

Tools that you will need to work with (either you know about them, have used them, or be willing to learn the basics):
- Sabre
- Google Drive
- Google Forms
- Google Sheets
- Google Docs
- Dropbox
- Wordpress
- Travefy
- Go High Level

In order to apply, you will need to be able to demonstrate your expertise. During the application process, we will be asking you to perform relevant job tasks in order to be considered for the position. This may represent a few hours of work. If you’re unwilling to attempt these tasks, please do not apply. You will have the opportunity to indicate your desired compensation in the next step of the process. To begin, send an email to Upgrade to see actual info Upgrade to see actual info (without the spaces), using the subject line: Wonderful Job Application

In the email, send your name, birth date, country and city, your internet speed (use speedtest.net to get the upload and download speeds), specs of your computer's RAM, number of years' experience you have, and then write the length of the East Coast Trail in Newfoundland, Canada (indicate the number of kilometres). Do not send any images or attachments, PDF or otherwise.

Once we receive your email, if you’ve followed the instructions, we’ll contact you to continue with the next steps of the application.

Thank you for considering this position!