Etsy customer Service CSR with sales experience for live chat and phone support for a custom product store

We are hiring for an english speaking head of customer support expert to work with our team.
Roll includes:
Etsy messaging support
Phone support
Amazon messaging support
Website live chat

Emails support

The applicant must have good spoken english and understand sales.
Ecommerce experience is a positive but not required.
You will be working alongside other support staff who have been in their roles for 3 years, the business needs more support staff to handle the support daily.

For this role we are not looking for new graduates or people with limited online support experience.
If you have already applied for this job then please do not reapply, we will be making a decision on this hire later this week.

Please send our resume, all applicants without resumes will be marked as spam