Education Administrator

About Us:
We are a dynamic and rapidly growing company committed to delivering high-quality education and professional certification programs within the beauty industry. Our team thrives on efficiency, innovation, and customer satisfaction. We are seeking a highly organized, results-driven Education Administrator to oversee and streamline our class certification processes. If you have a keen eye for detail, strong problem-solving skills, and a passion for creating seamless educational experiences, we want you on our team!

Role Overview:
As the Education Administrator, you will be responsible for managing the end-to-end certification process for our classes, ensuring efficiency, accuracy, and compliance with company standards. You will work closely with Distributors, Educators, students, and internal teams to maintain smooth operations while optimizing workflows. Your ability to manage multiple tasks, maintain meticulous records, and enhance process effectiveness will be key to success in this role.

Key Responsibilities:
Oversee the entire class certification process from enrollment to completion.

Manage distributors, educators and student inquiries related to certification, providing timely and professional responses.

Ensure timely delivery of class kits and virtual class links are sent prior to their session, issuance of certifications, verifying all requirements are met.

Maintain accurate records of student attendance and assist them post-class by accepting them into our >Facebook community.

Coordinate with Educators and internal teams to ensure all course materials and certification criteria are up to date.

Coordinate with Finance to assist Educators in reimbursement processes.

Implement and refine administrative processes to enhance efficiency and minimize errors.

Monitor and enforce compliance with company policies and industry standards.

Develops and updates Standard Operating Procedures (SOPs) for class certification management.

Generate reports on certification statistics, completion rates, and process improvements.

Qualifications & Skills:
Strong English communications skills
Proven experience in education administration, certification management, or a similar role.
Strong organizational and multitasking abilities with a keen attention to detail.
Excellent problem-solving skills and the ability to work independently.
Proficiency in Google Suite, Hubspot and database management.
Strong communication skills, both written and verbal.
Ability to adapt to fast-paced environments and handle multiple priorities effectively.
Experience in Asana Project Management and Shopify is a plus.

Why Join Us?
Be part of a forward-thinking team that values efficiency and excellence.
Opportunities for professional growth and skill development.
A collaborative and supportive work environment.
Competitive salary and incentive package.

If you are a proactive and detail-oriented professional looking to make an impact in the education sector within the beauty industry , we encourage you to apply! Send a 3-5-minute intro video and resume detailing your experience and why you’d be a great fit for this role to ea2@aquahairextensions.com