E-commerce Operations Assistant

We're in search of a detail-oriented and proactive individual to join our team as an
E-commerce Operations Assistant. In this role, you'll play a crucial part in managing daily
e-commerce operations, including tasks such as creating product listings, developing
visuals, and handling administrative duties like invoicing. The ideal candidate will possess
strong organisational skills, a knack for accuracy, and a proactive attitude towards
completing tasks efficiently.

Key Responsibilities:
- Refresh vouchers across Shopee, Lazada, and the company website.
- Create product videos to enhance the online shopping experience.
- Develop visually appealing content, including product images and graphics, to enhance the online shopping experience.
- Develop and maintain e-commerce product listings on various platforms.
- Optimise product listings to improve visibility and conversions.
- Key in invoices to the accounting app and ensure data accuracy.
- Generate newsletters and write blog posts to engage with customers and boost
brand presence.
- Key in Ezship delivery fees and reconcile shipping fee claims.
- Reconcile payment confirmations from Shopee.
- Perform administrative tasks such as data entry and order processing with precision
and timeliness.
- Collaborate effectively with teaUpgrade to see actual infombers to ensure smooth operation of
e-commerce activities and timely resolution of issues.
- Proactively identify opportunities to streamline processes and improve efficiency in
daily operations.

Qualifications:
- Previous experience in e-commerce operations, accounting, or administrative roles preferred.
- Strong attention to detail and accuracy, particularly when dealing with financial
transactions and data entry.
- Proficiency in basic accounting principles and familiarity with invoicing processes.
- Excellent organisational and time management skills, with the ability to prioritise
tasks effectively.
- A proactive and adaptable mindset, with the willingness to learn and take on new
challenges in a fast-paced environment.