Data Support Representative

Position Summary
Contract Position for a data support representative provides administrative assistance in handling information related to the Client Solutions Delivery Organization at CONTROLTEK. Speci?c responsibilities and job duties include communicating with customers and contractors to gather necessary documents, entering data from various sources into a spreadsheet or the Company’s ERP, and generating reports. In addition, this role will assist the Project Managers and Project Coordinators with their documentation and invoicing tasks along with any ad hoc requests necessary to maintain the service levels expected at CONTROLTEK.

Responsibilities
• Create customer record(s) to all relevant CONTROLTEK portals and databases.
• Enter Service Orders into CONTROLTEK’s P21 database.
• Track orders and update all relevant parties with disposition of order(s).
• Assist with vendor documentation and invoices.
• Assist with freight information by tracking and populating data into relevant portals.
• Act as liaison from CSD Organization to other departments within CONTROLTEK for information consistency.
• Maintain CONTROLTEK portals with necessary photographs, documentation, and associated information.
• Respond to task requests in a professional and timely manner.

Required Qualifications
• Strong experience in Microsoft Office
• Experience in Data Entry
• Prior experience in an ERP or Billing system
• Strong attention to detail
• Strong communication skills both oral and written
• Capable of performing well in a remote working environment
• Able to work Eastern Standard hours