DM & Virtual Assistant for Fitness Business (Warm Outreach – Appointment Setting)

I run a fast-growing online fitness coaching business that helps people lose body fat, get lean and boost confidence without fad diets or overcomplicated plans. We are a company that prides itself on empathy, building relationships, and providing genuine support to our clients to achieve positive changes in their health and fitness. I’m currently looking for a remote teaUpgrade to see actual infomber to support with appointment setting via Instagram DMs and general admin tasks, with the primary goal of booking qualified leads into free consultation calls.

You don’t need a background in fitness (although it is preferred) — just strong English, confidence with written communication, and the ability to follow a proven script and process (which I’ll provide). If you’re comfortable with chat-based outreach and enjoy helping people take action on their goals, you’ll enjoy this role.

What You’ll Do:
- Message warm leads on social media using pre-written scripts
- Adjust your replies based on the lead’s responses (I'll train you on tone + strategy)
- Track conversations and update our CRM
- Book leads into free consultations via Calendly or other calendar systems
- Send follow-ups to unresponsive leads
- Nurture leads after booking calls to ensure high call attendance
- General basic admin tasks (e-mails, calendar management, scheduling, creating basic Instagram posts using Canva)

What I’m Looking For:
- Excellent written English (C2 level) and ability to adapt to an Australian tone of voice
- Experience in chat support, appointment setting, or customer service
- Comfortable working with tools like Instagram, Meta Business Suite, Calendly, ChatGPT and Canva
- Coachable and willing to learn how to communicate in my brand voice
- Reliable, organised, and good at following systems
- Values that align with our company
- Knowledge of fitness industry and lingo strongly preferred

Work Schedule and Compensation:
- 40-50 hours per week (Monday-Friday with possible weekend work)
- Hours will require flexibility based around social media engagement times in Australian time zone
- Part-time or full-time depending on your availability and performance
- Competitive pay based on experience
- Potential for increased hourly rate and performance-based bonuses
- Long-term opportunity

Why Join Us?
- Fast growing business with long-term job opportunities and increased earning potential
- Be part of a supportive team that values quality relationships
- Work remotely from anywhere in the world
- Gain valuable experience in the fitness industry

To Apply:
Send me the following:
- A short intro message (why this role interests you)
- Your work background and any relevant DM/chat/sales experience
- If you’ve done similar DM or appointment setting work, share examples