Customer Support for European Fashion Dropshipping Storere

???? Customer Service & eCommerce Specialist – Proactive & Results-Driven ????

We are looking for a highly qualified, proactive individual who is passionate about customer experience and eCommerce. You will take ownership from day one, ensuring smooth operations in customer service while also contributing to product listing and ad creation.

Minimum Requirements:
? 3-5 years in Customer Service
? 1+ year working with Shopify
? 1+ year handling PayPal disputes & refunds
? Experience in the EU Market (especially German-speaking countries)
? Ability to track disputes, process refunds (full/partial), and manage payments

???? Payment: To be negotiated (weekly/monthly)

What We Need:
? Initiative-Taker – You don’t wait for instructions; you actively optimize customer service.
? Problem-Solver – You develop efficient, practical solutions to improve customer satisfaction.
? Leadership Mindset – You don’t just react; you elevate the customer experience.
? Ownership & Independence – No hand-holding. You solve problems confidently.

Bonus Experience (For Full-Time Potential):
????? Product Listing – Strong experience listing products on a European Shopify store.
???? Facebook Ads & Ad Creation – 1+ year of experience in running ads, creating ad creatives, and writing compelling product descriptions & headlines.
???? Full eCommerce Funnel Understanding – From listing products to launching Facebook ad campaigns, you can handle the entire process.

This role will start part-time as a trial basis and go into full time with more jobs and responsibilities.

???? If you thrive in a fast-paced environment and love making things better, apply now!