Customer Support Representative

I am looking for a dedicated and experienced Customer Support Virtual Assistant to join our team. Your primary responsibilities will include managing customer inquiries, handling order cancellations, and responding to common questions while also being able to adapt to unique customer situations. You will be managing two or more email accounts, each corresponding to a different Shopify store, ensuring that all customer communications are handled professionally and efficiently. The ideal candidate must have prior experience in customer support, excellent written and spoken English skills, strong problem-solving abilities, and the ability to work independently while maintaining a high level of organization. A stable internet connection and a reliable computer are required. To ensure we find candidates who are detail-oriented and genuinely interested in this role, please include the phrase “Customer First” somewhere in your application. Applications that do not include this phrase will not be considered. If you believe you are a good fit for this position, please submit your resume along with a short explanation of why you think you’d excel in this role. We look forward to working with you!