Customer Service Agent - Trained on Gorgias

Hi, I'm Scott, and we’re hiring a part-time, long-term Customer Service Agent at our health & fitness brand. We are an ecommerce brand focused on promoting health and fitness products in the European Markets. Our main goal is to provide exceptional customer service with consistent quality, offering many opportunities for growth within our organization.

PLEASE ONLY APPLY IF YOU MEET THE REQUIREMENTS:

Requirements:
-Experience in ecommerce customer service
-Fast Internet Connection (include a screenshot of your speedtest.net scores in your application)
-Proficient in using customer service software and tools- Gorgias IS ESSENTIAL

Recommended Skills:
-Fluent in English
-Organized
-Detail-oriented

Responsibilities:
-Handling customer inquiries and complaints through email, chat, and phone
-Processing orders, forms, applications, and requests
-Keeping records of customer interactions, transactions, comments, and complaints

Perks:
Get Paid every 2 weeks

How to Apply:
A. Please answer the following questions:
Do you currently have another job? If so, with whom and for how many hours?
When can you work (what days & what hours)?
How much are you expecting to make in this position?
Link to your LinkedIn profile or online resume

B. Include the following attachments:
-Your resume
-Examples of brands you have previously worked with
-Your grammar test results: Upgrade to see actual info/en/grammar-test/

C. Submit everything in an email with the subject line, “Customer Service Agent: DREAVER [Your Name]” to Upgrade to see actual info
I’d like to emphasize our goal to learn, grow, and succeed together - we want to work with you for years, not weeks. Send me the code word "DREAVER" as the subject to ensure you have read through this thoroughly.