Client Success & Growth Strategist

About Us:
We are a fast-growing team of entrepreneurs and industry experts dedicated to delivering exceptional results for our clients. We are looking for a highly organized and proactive Client Success & Growth Strategist to join our team! This role is essential in ensuring smooth client onboarding, maintaining strong client relationships, and developing and executing growth strategies to optimize workflows and scale business results. The ideal candidate is detail-oriented, client-focused, and confident in managing projects while fostering a positive and professional work environment.

What We Offer:
Competitive pay: $12/hour
Bonus program for top performers (extra hours cash incentives)
Full-time | Monday - Friday | 10 AM - 6 PM EST
Salary increase after 90 days
Health insurance after 6 months
$300 sign-on bonus at 90 days of successful employment (with no absences or performance issues)

Key Responsibilities:
Client & Task Assignment – Assign tasks to teaUpgrade to see actual infombers based on client needs, ensuring smooth project workflow and timely execution.
Kickoff Calls & Strategy Development – Lead initial client meetings to gather requirements, set expectations, refine objectives, and optimize processes.
Final Walkthrough/Offboarding Calls – Review completed work with clients, address final questions, and ensure a smooth transition for offboarding.
Funding Client Account & Automation Setup – Assist clients in setting up their funding accounts and configuring automation tools for efficiency.
SOP Creation & Process Improvement – Develop and implement detailed Standard Operating Procedures (SOPs) to streamline processes, improve consistency, and enhance team productivity.
Growth Strategy Execution – Analyze market trends, identify new opportunities, and develop actionable strategies to optimize lead generation, user acquisition, and revenue growth.
Performance Monitoring & Reporting – Track key performance indicators and provide data-driven insights to drive decision-making and business growth.

Non-Negotiable Skills:
Client Relationship Management – Keeping track of client engagement, maintaining strong communication, and ensuring client satisfaction.
Problem-Solving & Crisis Management – Quickly identifying and resolving issues during client engagements, prepared to step in as needed.
Technical & Automation Expertise – Understanding of funnels and automation systems, though direct development is not required.
Adaptability & Proactiveness – Being ready to handle challenges effectively and step in when needed.
Strategic Growth Mindset – Ability to analyze trends, optimize strategies, and drive measurable business growth.
NDA fully executed on hire with no challenge or webinar for themselves or a client for 2 years.

Preferred Qualifications:
Proficiency in Go High Level software.
Experience in scaling brands or businesses.
Strong analytical skills with proficiency in data analysis tools.
Excellent communication and collaboration skills.

How to Apply:
1. Send a short video intro about your experience and updated CV to Upgrade to see actual info
2. Use "Strategist" as your subject line.
3. Attach your portfolio or work samples.

We are excited to bring on dedicated professionals who can help us achieve new heights. If you have the skills and expertise, we want to hear from you!