Client Manager - Project Manager

Immediate Start

Who We Are:
We are a fast-growing website development company dedicated to helping businesses build a strong digital presence. Our team specialises in delivering high-quality websites and digital solutions that enhance our clients’ success online. As we continue to expand, we need a highly organised and proactive Client Relationship Manager to oversee website projects, manage client interactions, and support administrative tasks.

Why We Need You:
You will be the main point of contact for clients, ensuring smooth communication, timely project execution, and a high level of service. This role requires a strong background in website project management, with the ability to handle multiple client relationships while keeping projects on track. Additionally, you’ll take on administrative and VA tasks to support the business owner and maintain efficient operations.

What You’ll Be Doing:
Client Communication: Manage day-to-day interactions with clients, responding to emails, inquiries, and project updates in a professional and timely manner.
Website Project Management: Oversee website development projects from start to finish, coordinating with designers, developers, and clients to ensure deadlines are met.
Task Coordination: Assign and track project tasks, ensuring efficient workflow between internal teams and external contractors.
Quality Control: Review and test websites before launch to ensure all client requirements and quality standards are met.
Administrative Support: Assist with invoicing, time tracking, scheduling, and other administrative tasks to keep operations running smoothly.
Documentation & Reporting: Maintain project documentation, client notes, and reports for internal tracking and client updates.

What You Bring:
Strong Project Management Experience: Proven experience managing website projects, coordinating multiple teams, and meeting deadlines.
Excellent Client Relationship Skills: Ability to build strong, long-term relationships with clients through clear and effective communication.
Organisational & Admin Skills: Ability to juggle multiple tasks, manage schedules, and keep documentation up to date.
Tech-Savvy & Detail-Oriented: Comfortable using project management tools (Trello, Asana, ClickUp), CRM systems, and website testing tools.
Impeccable English Skills: Strong verbal and written communication, with the ability to translate technical details into client-friendly language.

Bonus Points If You Have:
Experience working in a website development or digital agency environment.
Familiarity with WordPress, website testing, and digital marketing basics.
A background in customer success or account management.

Ready to Apply?
We’re looking for someone who can start immediately! If this sounds like the perfect fit for you, send us your resume, a few examples of past projects, and a short video introduction explaining why you’d be a great fit for this role. without this step you will not be shortlisted. Good luck and I look forward to hearing from you.