Canada Collections Analyst - Must speak French

Join our dynamic team as a French-speaking Collections Specialist, where you'll play a key role in managing accounts, ensuring timely payments, and fostering strong customer relationships. If you're detail-oriented, proactive, and fluent in French, apply now to be part of a collaborative and growth-focused environment!

Responsibilities:
- Perform daily collections activities to collect payments from delinquent accounts.
- Analyze and reconcile assigned portfolios to ensure accuracy of data and account balances.
- Review customer orders and approve them prior to releasing the products.
- Present account analysis, findings, and recommendations to management for improving account collectability.
- Review orders flagged for credit review and determine appropriate actions.
- Ensure prompt payment of invoices from customers.
- Collaborate with the Accounts Receivable team to ensure accurate account information and proper application of cash to customer accounts.
- Engage with customers to discuss any discrepancies in statements, verify charge accuracy, and coordinate with teaUpgrade to see actual infombers to rectify errors.
- Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development.
- Undertakes additional responsibilities and tasks as directed by management