COLLECTIONS REPRESENTATIVE

As a crucial member of our collections department, you will play an essential role in managing and executing efficient strategies to recover outstanding dues, while maintaining positive customer relationships.

Responsibilities:
- Contact customers via phone, email, or other communication channels to discuss overdue payments.
- Negotiate payment plans and establish offers to help resolve outstanding debts.
- Maintain accurate records of customer interactions, payment agreements, and collection efforts.
- Collaborate with teaUpgrade to see actual infombers to improve collection techniques and efficiency.
- Meet or exceed individual and team targets set for collections.

Skills Required:
- Excellent communication skills to effectively interact with clients and present solutions.
- Strong negotiation skills to facilitate payment arrangements and resolve disputes.
- High level of organization and attention to detail to accurately maintain records and manage multiple cases.
- Ability to work under pressure and handle challenging situations professionally.
- Basic proficiency in computer systems and familiarity with accounting software is preferred.

Availability:
We expect the candidate to be available for 40 hours per week following a graveyard shift to align with our operational requirements.

If you are ready to take on a new challenge and work in a dynamic environment where your skills will be celebrated, apply for the Collections Representative position today. Join us in helping provide excellent service, support, and solutions to our customers.