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TYPE OF WORK
Full Time
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SALARY
24,000-35,000
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HOURS PER WEEK
TBD
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DATE POSTED
Feb 28, 2025
About the role
We are seeking an organized and detail-oriented Back Office Support Specialist to join our My Business Care Team. This position is ideal for a professional who excels in handling insurance processes, managing patient transactions, and supporting the overall operational efficiency of the clinic. In this role, you'll work closely with our team to ensure timely insurance verifications, efficient claims processing, and effective management of back office tasks.
Key responsibilities:
- Insurance Verification: Conduct thorough verification of patient insurance eligibility and benefits before appointments.
- Medical Copay Management: Collect and record patient copays at the time of service; maintain accurate financial records.
- Claims Processing: Prepare and submit insurance claims; follow up on outstanding claims and resolve issues as necessary.
- Ordering Materials: Manage the inventory of medical supplies and office materials; ensure timely ordering and organization of resources.
- EOB Interpretation: Review and explain Explanation of Benefits (EOB) documents to patients; assist with any billing inquiries.
- General Back Office Tasks: Perform various administrative functions including data entry, patient record management, and collaboration with the front office team to ensure smooth patient flow.
Preferred Technologies
- Practice Management Software: Familiarity with EHR systems specific to optometry.
- Office Software: Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)
About You
- 2+ years of experience in a medical or optometry office setting (remote), focusing on insurance and billing processes.
- Strong attention to detail and organizational skills; ability to manage multiple tasks efficiently.
Desired Attributes:
- Excellent communication skills with a customer service focus.
- Problem-solving skills and ability to adapt to changing situations.
- Highly organized and capable of maintaining confidentiality of patient information.
PLEASE FOLLOW THIS PROCESS: USE THE LINK BELOW TO APPLY FOR THIS POSITION AND COMPLETE THE MANDATORY ASSESSMENT.
Please make sure to read and understand the assessment properly as it plays a big role in the evaluation process.
Next step:
1. Complete this mandatory assessment:
