Amazon Seller Account Specialist

At Cusmiz, you'll have the opportunity to work on exciting projects, collaborate with a supportive team, and make a real impact on our brand. If you're ready to unleash your creativity and advance your skills, we want to hear from you!

Key Responsibilities

Review Management: Track, analyze, and address Amazon reviews, including responding to customer feedback to maintain high ratings and a positive brand image.

Customer Service: Efficiently handle customer orders and after-sales support to resolve issues and improve the overall customer experience.

A-to-Z Claims: Address and resolve A-to-Z claims to protect the brand’s reputation and minimize the impact on account health.

Product Launch Support: Ensure new products receive reviews by implementing appropriate strategies and monitoring feedback.

Flexible Work Setup: Available to work both online and offline, six days a week, to ensure timely response and resolution of all tasks.

Skills & Qualifications

Proficient in Amazon Seller Central and customer service tools
Strong written and verbal communication skills
Experience with review strategies and A-to-Z claim resolution
Problem-solving and time-management skills to handle multiple tasks efficiently
Passionate about maintaining high customer satisfaction and product ratings

If you read the job description and requirements and think you are qualified, send us an email for your application.
Use ‘Seller CS Applicant- Your full name' as the subject line and send to phrecruitment@cusmiz.com with your updated CV, 1-2 minutes video introduction and why you are the best fit with the role. Application through the OLJ platform/messaging will not be considered. Failure to submit your video recording is auto failure.

Website: www.cusmiz.com
LinkedIn: Cusmiz Philippines

Email: phrecruitment@cusmiz.com