Administrative Coordinator

The Administrative Coordinator plays a critical role in ensuring smooth daily operations by managing key administrative tasks, communication, and client relations. This position supports multiple teams within the company and takes ownership of critical processes, including customer intake, project setup, and internal communication. The ideal candidate is detail-oriented, proactive, and comfortable managing diverse responsibilities.

Key Responsibilities

Project Management Support:

Team Communication: Act as a liaison between the marketing and accounting teams, ensuring smooth communication and task follow-ups.

Client Relations: Manage the company’s main phone line, handle incoming calls, and address new client inquiries. Open projects in the company system and ensure all client details are accurately recorded.

Estimating Assistance:
Utilize Xactimate to create or assist with project estimates when required.

Client Follow-Up:
Maintain regular communication with clients to ensure their needs are met and provide updates on their projects.

Administrative Support: Provide general administrative support, including scheduling, maintaining records, and assisting with internal workflows.

Video Editing and Publishing: Edit and publish employee training videos on YouTube, ensuring content is professional and aligns with company branding.

Skills and Qualifications
Experience with video editing software and publishing platforms (e.g., YouTube).
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Proficient in Xactimate
Ability to multitask and prioritize tasks in a fast-paced environment.
Familiarity with customer relationship management (CRM) systems or project management software is a plus.

Opportunities for Growth
This role offers opportunities for professional development, including further specialization in project coordinating, video content creation, or customer relations.