Virtual Assistant/Travel Consultant

Overview

Looking for full-time work (6 hours/day)

at $9.00/hour ($1,188.00/month)

Bachelors degree

Last Active

February 26th, 2025 (yesterday)

Member Since

April 7th, 2019

Profile Description

With over 11 years of experience in customer support within the travel industry, I have handled various tasks, including responding to customer inquiries, resolving complaints via phone and email, promoting sales, conducting online research, and managing data entry.
My role in customer support has strengthened my ability to provide excellent service by going above and beyond for clients. I am dedicated to following company policies, meeting customer satisfaction targets, and contributing to team success. I strive to help my team achieve weekly and monthly goals by consistently delivering high-quality performance and ensuring customers have the best possible experience.
I would appreciate the opportunity to discuss my qualifications and explore how I can contribute to your team. I am highly motivated and committed to delivering exceptional results. Thank you for reviewing my profile—I look forward to connecting at your convenience!
----------------------------------------------Skills--------------------------------------------------------------
Travel Planning (airlines, hotels, and ground transportation)Customer Support (chat, email, phone)Inbound and Outbound CallsSocial Media ManagementEmail MarketingClassified Ads PostingCopywritingData Entry and ResearchOnline ESL Teaching--------------------------------------------Software/Websites Used-------------------------------------
Amadeus, Sabre, Travel WebsitesExpedia, Hotelbeds, Upgrade to see actual info, Goglobal, DOTW, Room-res, ReadyRooms,Ratehawk,Upgrade to see actual info,etcFacebook, LinkedIn, Instagram, Pinterest, TwitterMicrosoft Office (Word, Excel, PowerPoint, Outlook, Teams)Google Suite (Sheets, Docs, Drive, Calendar) & DropboxChinese QQ, A-Classroom, Class-InVarious BPO Upgrade to see actual info, Asana, VTO, Tramada, PowerSuite