Researcher/Data Entry/Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $3.00/hour ($264.00/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

July 8th, 2018

Profile Description

Hi, I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info. With a strong background in customer service and technical support spanning several years, I've had the privilege of working with renowned companies like Amazon, Contact Solution, and TaskEveryday in Cebu City.During my time at Amazon from March 2019 to August 2023, I served as both a Customer Service Representative and a Technical Service Associate. My responsibilities included staying updated on Amazon's extensive range of products and services, handling customer inquiries with precision, and ensuring that every concern was addressed promptly and effectively.Before my tenure at Amazon, I contributed my skills at Contact Solution from August 2018 to January 2019, where I greeted customers with enthusiasm and provided them with accurate information while handling complaints with professionalism and care.Before that, I was a part of the TaskEveryday team from November 2017 to July 2018, where I provided top-notch technical support for Blink camera users, ensuring that sales transactions and returns were managed efficiently and promptly.My commitment to enhancing customer experience and loyalty extends throughout my career. At Teletech Cebu 3 from May 2015 to January 2017, I developed and implemented customer service strategies that significantly improved overall satisfaction and negotiated discounts to incentivize customer engagement.Additionally, my tenure at Panasiatic Solution from February 2014 to July 2014 further strengthened my expertise in customer service and loyalty. I assisted Straight Talk customers with activations and diligently monitored accounts for overdue payments, initiating collection activities when necessary.I'm excited to bring my wealth of experience and dedication to your team, contributing to the continued success and satisfaction of our customers.