Presently , I have been a home based Virtual assistant for about 8 years now both for customer support lead generation and Chat support. My office set up has utmost set up and back up mist especially for power outages. I have varied experience in call center industry as enumerated below.
I have a 4-year experience working with top call center companies such as CONVERGYS PHILIPPINES, AUTHOR SOLUTIONS INC, and JP MORGAN CHASE. I am experienced in doing multi-tasking since these companies require us to have those skills.
I am very much knowledgeable in most Microsoft applications such as Excel and Word.I have been a costumer service agent with Sprint and JP Morgan Chase in USA and Canada. I am used to maximizing my time very well and I am very focused especially if a duty is assigned to me.I always find a way to make things happen and I find solution to each problem given to me.
I have also been an Outbound Marketing Sales Agent for three years with Author Solutions hitting my monthly sales quota in a regular basis.
Aside from telemarketing, I have a 4 year experience in dealing with clients in the Life Insurance Industry since I have worked as an Insurance Agent for 4 years.
I am also an expert in the Medical Field since I am a Registered Nurse here in the Philippines. Therefore, I am very much keen to details. Currently, on the time that I prefer, I teach English online for Japanese students.
I would really want a stable job for long-term where I can be of help to build your business up. I hope that we can work together in the near future.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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