Indira

Content Writer, Literary Writer, Copy writer, Graphic Artist,

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Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

December 19th, 2024 (today)

Member Since

February 19th, 2018

Profile Description

Virtual Assistant | Customer Service Specialist | Social Media Manager

Hi there! My name is Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, and I’m a versatile professional with years of experience in customer service, administrative support, and creative content management. I specialize in providing high-quality service to clients, ensuring their businesses run smoothly and efficiently.

What I Offer:

Customer Service Expertise: With my background as a CSR and Team Leader, I’ve handled complex customer concerns, provided billing and technical support, and consistently delivered excellent service. I’ve worked with over 180 calls daily and am well-versed in CRM tools.

Virtual Assistance: I’m skilled in email handling, calendar management, data entry, and research. I’m a certified Virtual Assistant trained in project management and administrative tasks.

Social Media Management: I manage social media platforms by creating engaging content, scheduling posts, and boosting sales and engagement. Using tools like Canva, I design graphics and promotional videos to enhance brand visibility.

Tech-Savvy Problem Solver: From troubleshooting technical issues to creating efficient workflows, I adapt quickly to new tools and systems, making me a valuable teaUpgrade to see actual infomber.

Why Work With Me?
I’m highly organized, detail-oriented, and passionate about providing top-notch service to my clients. Whether it’s managing day-to-day tasks or resolving customer concerns, I’m here to support your business with dedication and professionalism.Skills Snapshot:
-Customer and Technical Support
-Social Media Management
-Graphic and Video Editing (Canva, Adobe Suite)
-Email and Calendar Management
- Data Entry and Research
-Content Creation and Article
-Writing

Let’s work together to achieve your business goals. I’m excited to be part of your success!

Top Skills

Experience: 1 - 2 years

I am currently managing two Social media pages in Facebook for a local client. Experienced in creating graphics, video presentation, reels , carousels and content alongside with calendar management for social media using Canva, and other tools.

Other Skills

Experience: 2 - 5 years

I have three years of experience in the BPO industry. I handled three different accounts , first is customer/technical service representative in Dish Network, Second is cold caller for health insurance, and third is customer service representative in BK class and Dollar Learning Foundation, both Bankruptcy course providers. These three companies are US Based

Basic Information

Age
30
Gender
Female
Website
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Address
Zamboanga, Zamboanga del Sur
Tests Taken
IQ
Score:  98
DISC
Dominance: 57
Influence: 17
Steadiness: 17
Compliance: 9
English
C2(Advanced/Mastery)
Government ID
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