KYC Analyst/ Administrative / Researcher / Writer

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

January 6th, 2025 (yesterday)

Member Since

June 20th, 2017

Profile Description

Customer service:
•Experience in Administrative role and also experience using different systems flat forms before.
•Ability to communicate effectively and able to direct others.
•Can to handle pressure in interacting with Clients.
•Good in English Communication
Data Entry:
•Knowledge in Microsoft Tools.
•Ability to work in any circumstances.
•Flexible at work.
•Attention to Details and Research work if necessary.
•With a BS degree in Information Technology. I also have experience in learning and excelling at new technologies as needed.
Writing:
•Knowledge in writing such Systems Documentation , Technical writing, and System User Manual.
•Current Affairs Article. Experience in Writing News Article.
Others:

My previous job:
KYC Process - Savings Application Team of ING AUSTRALIA
-Process all Savings Applications both for Personal and Business Products including: Savings Maximizers, Savings Accelerators, Personal Term Deposits, Business Optimizer and Business Term Deposits.
-Contact clients and advisers to obtain missing documentation/resolve applications issues or discrepancies in order to proceed with account openings.
-Verify client documentation that has been uploaded via the online account opening process
-Verify transfer of clients’ funds for activation of Savings Maximizer from CS2 File to Nominated LBA.
-Validate controlling persons indicated in Entity foreign tax residency self-certification form.
-Sending SMS to client
-Providing notes for Customer Contact Center on how they will handle if client calls for documents
and accounts verification.
-Under KYC Process - Savings Application Team of ING AUSTRALIA
-Process all Savings Applications both for Personal and Business Products including: Savings Maximizers, Savings Accelerators, Personal Term Deposits, Business Optimizer and Business Term Deposits.
-Contact clients and advisers to obtain missing documentation/resolve applications issues or discrepancies in order to proceed with account openings.
-Verify client documentation that has been uploaded via the online account opening process
- Verify transfer of clients’ funds for activation of Savings Maximizer from CS2 File to Nominated LBA.
- Validate controlling persons indicated in Entity foreign tax residency self-certification form.
-Sending SMS to client
-Providing notes for Customer Contact Center on how they will handle if client calls for documents
and accounts verification.

Policy Support Specialist - New Business Team of QBE Shared Services Limited 
-Received the application from the client. -Research information and provide documents needed by the underwriter for reviewing the policy.-Contact the agencies/client for additional information needed. -Evaluate the Business if it is in good appetite for the company to insured. -Checking for Loss runs and Experience Mod. Examine the risk of the applicant applying for insurance. -Provide Target premium for the underwriter. -Process Renewals..-Indexing task for processing.