Flexible, keen to details and organized professional with more than ten years of BPO experience in a call center set up, mostly in the Workforce Management arm; currently a Virtual Assistant, functioning as a Recruitment and Staffing Officer, with two years experience as Insurance Support Officer/Virtual Assistant for an Australian insurance company. I have also been a VA Coordinator handling remote Virtual Assistants, tracking their performance, coaching them and making sure they perform to the highest of their abilities. Also have a solid background as Broker/Insurance Support for AU strata/properties.
I am a professional with a knack for Quality Service with a goal to ensure clients are satisfied with the service I provide. I can work with very minimal supervision and make sure I follow instructions and always reach, if not exceed expectations.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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