I am a Customer Service Representative/ Virtual assistant with a degree holder and have worked remotely for 3 years. I am passionate about software, online tools, and data entry and analysis. I love my job for the opportunity to earn on the side while I work with and learn about the things that interest me.
Experience: 10+ years
I listen attentively hearing customer concerns and fully understanding their needs to effectively address issues and provide solutions.
Experience: 2 - 5 years
To share and received information from the customer. To listen, speak, observed and empathize every situation they have. Clearly explaining information and responding to customer inquiries in a professional manner.
Experience: Less than 6 months
Identifying the root cause of customer issues and finding appropriate solutions.
Experience: 10+ years
Adusting approach based on different customer needs and situations.
Experience: 10+ years
I use computers and related technology efficiently such include basic skills like using simple software, or more advanced skills like coding or using complex software.
Experience: 10+ years
Efficiently handling multiple customer inquiries within designated timeframes.
Experience: 5 - 10 years
Thorough understanding of the products or services being offered.
Experience: 10+ years
Building rapport and positive relationships with customers.
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