Erica

Customer Service Associate/Virtual Assistant

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Overview

Looking for part-time work (6 hours/day)

at $4.60/hour ($607.20/month)

Associates degree

Last Active

November 29th, 2024 (3 days ago)

Member Since

September 20th, 2024

Profile Description

Have been working in the BPO industry for over 6 years now with Customer Service and Technical Support (3yrs) experience.

Soft Skills:Excellent written and verbal communication skills.Attention to details Deadline DrivenCan work independently and collaboratively.Team player.Flexible and adaptable to a quickly changing environment.

Technical Skills:
Can multi-task such as answering phone calls, responding to emails and chats. Knowledgeable in customer coordination.Skilled in email management.Basic knowledge of Billing.ClUpgrade to see actual infol thinker.

Awards and Certification: 
Smartsheet Certified for System Admin, Project Management and Core App Values. Upgrade to see actual info
HIPAA Certified.

Top Skills

Experience: 2 - 5 years

I have been working as a chat support for 3 years and have 3 years of voice support

Experience: 2 - 5 years

3 years experience of Technical Support for Smartsheet

Other Skills

Experience: Less than 6 months

Basic Information

Age
31
Gender
Female
Website
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Address
Hagonoy, Bulacan
Tests Taken
None
Government ID
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