Licensed Pharmacist: 2 years and 9 months
* Provide a high level of expertise and attention to detail to each patient.
* Sale and Product promotion, up-sell and cross-selling
* Online Consultation Service and promoting online health and beauty product
* Manage sale tracking and product performance.
* Administrative task
* Collaboration with Healthcare providers
* Manage front-desk task
* Sale Development Representative
Pharmacy Assistant:
* Operational task, Customer service
* Answering phone inquiries
* Handling patient communication
* Promoting healthcare product
* Preparing medication order
* Healthcare customer service representative
training and Certifications:
* Medical Virtual Assistant * Insurance Verification * HIPAA Certificate * EHR navigation and demographic data (PHI) * Dental Virtual Assistant * Mental Health Certificate * Patient Coordination Certificate * Home health Certificate What I offer:
* EHR Management
* Appointment Scheduling
* Patient Communication
*Medication management
* Customer Service Support
* Problem Solving
* Research and Data analysis
*Administrative support
*Order Processing and Follow-ups
* Medical Billing and Insurance Verification
Tools and Platform:
* Practice fusion, simple Practice, open Dental, Athena Health, Dr. Chrono
* Microsoft Suite, Google Workspace
*
*Capcut, Canva, Picsart
* Go high-level
*HubSpot
Why work with me?
As a licensed Pharmacist with a strong foundation in healthcare and patient care. Exceptional multitasking abilities and attention to detail across various industries. Committed to providing top-notch customer service and administrative support and able to adapt quickly to new workflows and tools, ensuring seamless integration into your team.
Let me help you take care of the details while you focus on your business. Whether you need a customer service representative, virtual assistant, or healthcare expertise.
I'm here to help you succeed!
Experience: 2 - 5 years
understanding customer needs, paying attention to what customers are saying, and showing empathy to understand their needs and concerns and offer quick resolution that are specifically tailored to the customer needs. Clear and concise in providing information that is easily understood. Provide efficiency to reduce waiting time and ensure swift delivery of service.
Experience: 2 - 5 years
assisting patient demand, preparation and distribution of prescription medicine, counseling patients, proficiency in communicating with patients, and collaboration in team engagement.
Experience: 2 - 5 years
managing online profiles. maintaining the pharmacy's social media account and website to provide update, and health tip and engage with the community. Gathering feedback from customers to assess our service and identify the areas for improvement. Using social media and online platforms to advertise pharmacy services, products, and health programs.
Experience: 2 - 5 years
Managing the schedule of the pharmacy staff. Billing for medication and services, maintaining and updating patient records, Tracking medication and supply inventories. generating and maintaining various reports related to financial, staff performance, and inventory.
Experience: 2 - 5 years
dedicated to promoting optimal physical, mental, and emotional well-being for every patient/customer. With a background as a pharmacist, my goal is to advocate the importance of healthcare, lifestyle choice, and conducting health assessment in every patient that I encounter.
Experience: 2 - 5 years
documenting patient encounters. Ensuring the accuracy and completeness of record-keeping of a patient. follow privacy regulations. Trained healthcare staff on best practices for record management.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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