Profile Description
I am an experienced E-commerce Specialist with a passion for driving online business success through strategic store management and digital marketing. My expertise spans across Amazon and Shopify store management, as well as Facebook Business Ads and Suite, where I focus on optimizing online visibility, increasing conversions, and delivering a seamless customer experience. By leveraging data analytics, customer insights, and industry trends, I consistently help businesses achieve their e-commerce goals and maximize revenue. As an Amazon Store Manager, I have successfully managed all aspects of store operations, from sourcing products and suppliers to optimizing product listings and handling inventory management. I have a strong track record of securing Buy Box wins and implementing competitive pricing strategies, all while ensuring prompt, reliable customer service. By utilizing Amazon’s tools and algorithms, I optimize listings for discoverability and conversion, which consistently results in increased sales and top rankings for the products I manage. In my role as a Shopify Store Manager, I create high-performing, visually appealing stores that offer an exceptional user experience. I’m skilled in app integration, order management, and promotional strategies, all of which contribute to smooth store operations and revenue growth. My focus on improving the customer journey, combined with data-driven insights, leads to greater engagement, customer satisfaction, and repeat business. As a Facebook Business Ads and Suite Manager, I develop and manage targeted ad campaigns designed to increase brand awareness and drive conversions. I’m proficient in audience segmentation, A/B testing, and campaign performance analysis, which helps me optimize ad spend for the best possible ROI. Staying up-to-date with Facebook’s algorithm changes allows me to keep campaigns effective and relevant. Additionally, I manage content, engage with customers, and analyze data through Facebook Business Suite, ensuring that my efforts consistently boost engagement and contribute to business growth. In each role, I bring a results-oriented approach that is focused on achieving sustainable online success for the businesses I work with.