Social Media Manager / SEO Specialist / Website Manager

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

February 3rd, 2025 (yesterday)

Member Since

March 28th, 2024

Profile Description

I am a Certified Digital Marketing Associate Virtual Assistant specializing in Live Chat and Email Support, Social Media Management, and Ecommerce Assistance, with a proven track record of delivering exceptional results across various industries.

In my previous role as a Live Chat and Email Support Representative at a call center, I resolved diverse customer concerns such as online and in-restaurant ordering issues, delivery inquiries, refunds, compensations, account troubleshooting, and gift card management. My focus on efficiency and empathy has consistently enhanced customer satisfaction and loyalty.

I also bring extensive experience in Social Media Management and Website Management, having worked with an Australian-based company. My responsibilities included: Graphic design content creation, Copywriting and hashtag/keyword research, Competitor analysis, Website development and modifications, Product listing, pricing optimization, order management and customer support as well. 

This roles allowed me to combine creativity with technical expertise to strengthen the company’s digital presence and optimize its ecommerce performance.