Current Employment Status:
Hired Full Time on Aug 27, 2021

Monessa

Senior Virtual Assistant / Customer Support Professional

85 ID PROOF
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Overview

Looking for full-time work (10 hours/day)

at $6.00/hour ($1,320.00/month)

Bachelors degree

Last Active

November 24th, 2024 (yesterday)

Member Since

August 4th, 2016

Profile Description

A highly effective Service Professional with over 6 years of experience in customer service, collections, account management and sales in several industry sectors. Proven track record in increasing customer service levels, securing account loyalty and forging strong business relationships. An effective problem solver with proven ability to the strategic direction and meet company objectives.
Had an experience with the following CRM and other applications:  -Quickbooks Management & Accounts Reconciliation, Shopify, Dropified, AliExpress  -Slack, WhatsApp, Xlite, Ring Central, Vonage, Google Hangouts, Google Drive, Zendesk, Hootsuite, Salesforce, Intercom, Upgrade to see actual info, Qwilr, ClickUp, Zillow, Zoom, OpenVPN, Zoho, Skip Genie, Sherp, 
MLS Proficiency, Follow Up Boss, Ylopo, TREC, ReColorado, Idaho, Skyslope, Zillow, NYState, Global MLS and OneKey.

Top Skills

Experience: 2 - 5 years

I believe that one of my strongest traits is my organization ability. In my previous position, I had to create and maintain files for various clients, and my organization skills aided tremendously. My personable demeanor and communication skills are also strong traits that allow me to perform as a liaison between clients and agents. Along with my traits, my previous transaction coordinator experience makes me fully confident in my abilities to fulfill the needs of this position.

Other Skills

Basic Information

Age
45
Gender
Female
Website
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Address
Taguig City, NCR
Tests Taken
DISC
Dominance: 32%
Influence: 11%
Steadiness: 42%
Compliance: 15%
Government ID
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