Data Entry/Customer Service Representative/Bookkeeper

Reach out to potential leads and follow up on previous interactions to build relationships, qualify leads, and move them through the sales funnel. Input and update lead information, track interactions, and log sales activities, such as calls, emails, and appointment, to ensure accurate follow-up and communication.

Provide real-time chat support, handle customer inquiries, and resolve issues as a live agent or customer service representative. Assist with billing, upsell or soft sell products, and process orders accurately, ensuring customer satisfaction while managing invoicing and order changes efficiently.

Input and update lead information, track interactions, and log sales activities, such as calls, emails, and appointment, to ensure accurate follow-up and communication.

Respond to customer inquiries via email, phone, and chat, assisting with bookings, rescheduling, cancellations, and managing event details. Coordinate with teams and vendors for smooth execution. Organize customer records, process payments, handle invoicing, and manage administrative tasks to ensure efficient operations and high levels of customer satisfaction.

Handle customer inquiries, and resolve issues as a live agent or customer service representative. Assist with billing, upsell or soft sell products, and process orders accurately, ensuring customer satisfaction while managing invoicing and order changes efficiently.

Respond to customer inquiries via email, phone, and chat, assisting with bookings, rescheduling, cancellations, and managing event details. Coordinate with teams and vendors for smooth execution. Organize customer records, process payments, handle invoicing, and manage administrative tasks to ensure efficient operations and high levels of customer satisfaction.