Jose

Virtual Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.80/hour ($1,372.80/month)

Bachelors degree

Last Active

February 26th, 2025 (yesterday)

Member Since

June 1st, 2023

Profile Description

I am a dedicated and detail-oriented professional with a diverse background in healthcare, education, customer support, and digital content creation. With three years of clinical experience as a nursing student and one year as a registered nurse in the Emergency Room, I have developed strong critical thinking, adaptability, and patient-care skills in high-pressure environments.Expanding my expertise beyond healthcare, I have worked as an online English teacher, helping students improve their language proficiency through interactive and engaging lessons. Additionally, I have honed my skills as a medical transcriber, accurately documenting patient consultations while ensuring confidentiality and adherence to HIPAA Upgrade to see actual info the field of customer service, I have experience as a chat and email support specialist, where I provided timely and effective solutions to customer inquiries, demonstrating excellent communication and problem-solving abilities.Moreover, I have ventured into social media management and content creation, where I develop compelling digital content, manage social media platforms, and implement engagement strategies to enhance brand visibility.With a well-rounded skill set in healthcare, education, customer service, and digital marketing, I am highly adaptable, detail-oriented, and committed to delivering quality results in any field I pursue.

Top Skills

Experience: 6 months - 1 year

In my past job experience, I was a customer support. I answer to emails of concern or complaint. Since my past company was selling sleeping masks in Shopify and mattresses in Ebay, the frequently asked questions are when will the parcel arrive, what is the tracking number, how do they return the item, how do they clean the sleep mask, where can they find the charging port and many more. I am also used to using Slack/Discord. Shopify has it's own CRM, where I can pull out specific information I need to track, verify and check so I can investigate on an item that's been missing or needs to be replaced, refund or cancelled.

Experience: Less than 6 months

My experience with phone support is that I have leads to call from our CRM. I'll call a lead atleast twice or thrice when not responding and I'll note in the CRM. If the lead answers, I will be the one to schedule him/her to our Academic Counselor so they can meet and talk about our product.

Other Skills

Experience: Less than 6 months

I also had an experience online teaching Chinese kids from 51talk. It was an avenue for me to develop my patience and it strengthened my communication skills and imparting my knowledge to kids.

Basic Information

Age
25
Gender
Male
Website
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Address
General Santos City, South Cotabato
Tests Taken
IQ
Score:  120
DISC
Dominance: 31
Influence: 38
Steadiness: 14
Compliance: 17
English
C2(Advanced/Mastery)
Government ID
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