General Virtual Assistant | Administrative Assistant | CSR

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

February 20th, 2025 (4 days ago)

Member Since

May 25th, 2023

Profile Description

I have 5 years of customer service experience, 4 years as an administrative assistant, and over 1 year as a virtual assistant. I am skilled in executive support, inbound and outbound telemarketing, customer support, and handling product inquiries through phone, email, and chat. You are detail-oriented and can work independently.

I have been commended by a direct client in the United States and certified as the number 1 agent in the entire Philippines for achieving the highest KPIs and metrics as a retention specialist. Throughout my career, I have acquired multiple certifications as a result of my diligent work ethic, adept problem-solving skills, and exceptional performance.

As a virtual assistant, I am deeply passionate about delivering excellence in every task I undertake. My dedication to my work transcends the typical boundaries of a traditional workday, as I am committed to ensuring the success and satisfaction of my clients. I approach my role with a relentless drive to exceed expectations and achieve exceptional results.
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4 Years of Administrative Tasks Experience and 5 years of Customer Service and Real Time Analyst

 CRM Management
 Call Center Management
 Data Entry
 WordPress
 Social Media Management
 Excellent English-speaking skills
 Calendar Management
 Inbox/Email Management
 Travel Management
 Schedule Management
 Taking Minutes of the Meeting
 Call Center Operation
 Call Center Dialer
 Call Center Management
 Customer Satisfaction
 Analytical problem solving
 Inbound and Outbound Call Specialist
 
• TOOLS THAT I HAVE USED •

 Google Workspace
 Google Calendar
 Google Suite
 Microsoft Office 365
 CMS Avaya Supervisor
 Canva Creations
 Loom
 Capcut
 ClickUp
 Notion
 Slack 
 Asana
 Morelogin 
 Telzio 
 Insightful
 Zoho
 Unywebs

• Equipment •

 Intel(R) Core(TM) i3-4130 Upgrade to see actual info 3.40 GHz and 16 gig RAM
 Jabra, and Plantronics Noise Cancelling Headset
 Dual Monitor
 Fiber Internet ( up to 500 MBPS )

• Backup •

 LTE Wireless Prepaid Internet Connection
 MacBook Air
 Motolite Battery Generator