Current Employment Status:
Hired Full Time on Oct 21, 2019
I am an experienced Virtual Assistant specializing in short-term rentals, with expertise in data entry,
** Key Skills and Responsibilities:
* Proficient in handling various booking platforms including Airbnb, HomeAway, VRBO, Expedia, and
* Maintain prompt and effective communication with guests through multiple channels, addressing inquiries and concerns swiftly.
* Manage inbound and outbound calls regarding reservations, guest concerns, and payment processing.
* Skilled in pricing strategies, calendar management, and the creation and updating of property listings.
* Coordinate cleaning schedules using Google Sheets, Guesty, and Breezeway, ensuring properties are prepared for new arrivals.
* Schedule and oversee maintenance work for electrical, plumbing, and appliance issues to keep properties in top condition.
* Create and manage monthly invoices for clients.
* Well-versed in a range of technologies, including Asana, Breezeway, Streamline, Tokeet, YourPorter, Guesty, Uplisting, Rentals United, PriceLabs, Wunderlist, Slack, Trello,
* Order and deliver household items requested by guests via Amazon.
* Expand marketing reach by posting listings on platforms like Craigslist, HomeAway/VRBO, and
* Conduct cold calls for business development and outreach.
I am detail-oriented, tech-savvy, and dedicated to delivering exceptional service to both clients and guests.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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