Virtual Assistant; CuUpgrade to see actual infomer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

February 6th, 2025 (3 days ago)

Member Since

March 5th, 2016

Profile Description

I am an experienced Virtual Assistant specializing in short-term rentals, with expertise in data entry, email management, and bookings. I excel in managing reservations and guest transitions, ensuring a seamless experience for those checking in and out of vacation properties.


** Key Skills and Responsibilities:

* Proficient in handling various booking platforms including Airbnb, HomeAway, VRBO, Expedia, and Upgrade to see actual info.

* Maintain prompt and effective communication with guests through multiple channels, addressing inquiries and concerns swiftly.

* Manage inbound and outbound calls regarding reservations, guest concerns, and payment processing.

* Skilled in pricing strategies, calendar management, and the creation and updating of property listings.

* Coordinate cleaning schedules using Google Sheets, Guesty, and Breezeway, ensuring properties are prepared for new arrivals.

* Schedule and oversee maintenance work for electrical, plumbing, and appliance issues to keep properties in top condition.

* Create and manage monthly invoices for clients.

* Well-versed in a range of technologies, including Asana, Breezeway, Streamline, Tokeet, YourPorter, Guesty, Uplisting, Rentals United, PriceLabs, Wunderlist, Slack, Trello, Skype, WhatsApp, Google Sheets, Google Drive, Microsoft Word, Excel, and Zoom.

* Order and deliver household items requested by guests via Amazon.

* Expand marketing reach by posting listings on platforms like Craigslist, HomeAway/VRBO, and Facebook Marketplace.

* Conduct cold calls for business development and outreach.


I am detail-oriented, tech-savvy, and dedicated to delivering exceptional service to both clients and guests.